Below is the Simply Collect LTD policy and from time to time we may update this policy, so please do check to see if there have been any significant updates as to how your information is treated.
Throughout this policy Simply Collect may use the word and terms “SimplyCOLLECT”, “us”, “our” and “we” this is where we make a reference to Simply Collect LTD.
This policy provides you with the details of what information we collect via our clients and their customers and visitors to our website and social media platforms.
Simply COLLECT provides a secure platform to automate payments/subscriptions and subscription management for our clients (service provider) customers.
Simply COLLECT acts as a data processer for our clients who are the data controllers. As a data processer, we process information relating to our client’s customer’s (subscribers) activities. This information is maintained in a secure and safe environment. For the avoidance of doubt, the data we process relating to our customers shall comply with Data Protection Laws.
The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of our clients their customers and Simply Collect. This also includes the way this website and business processes, stores and protects user data and information will also be detailed within this policy.
For our clients and their customers (subscribers), we collect and store information as shown and explained below.
We may process certain types of personal data about you as follows:
-Identity Data may include your first name, maiden name, last name, username, marital status, title, date of birth and gender.
-Contact Data may include your billing address, delivery address, email address and telephone numbers.
-Financial Data including your bank account and payment card details.
-Transaction Data may include details about your payments between us and other details of purchases made by you to our customers.
-Technical Data may include your login data, internet protocol addresses, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access our website.
-Profile Data may include your username and password, purchases or orders, your interests, preferences, feedback and survey responses.
-Usage Data may include information about how you use our website, products and services.
-Marketing and Communications Data may include your preferences in receiving marketing communications from us and our third parties and your communication preferences.
This information is collected from both our customers and their subscribers. This allows our customers to manage their business activities. Each of our customers choose which information is collected and stored relating to their subscribers.
Personal information is retained within our systems and this information may be stored within and outside of the EEA. Our staff are trained to process this data in line with data protection laws in order to provide the provision of our support services.
When submitting this personal information you have agreed to Simply Collect processing and storing your information. We use this information to maintain a contract with you and a lawful basis for us to contact you including recovering any fees.
Personal information is collected and transferred to our systems by a paper-based form, secure electronic platform or via a phone line (relating to card payments). Our clients (service provider) may retain the original copy of any paper-based forms. The responsibility for this type of personal information being stored is solely the responsibility of the service provider.
We are not responsible for the privacy policies and practices of other sites even if you access them using links from our website.
We are vigilant to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide (us with) personal information. This permission may be granted via a paper-based form or via a secure online platform when agreeing to utilise the service provider’s services.
Your personal data can be accessed for your records, additionally, you have the right to opt-out of marketing communications. Certain data will be deleted from our systems after 7 years from your account being closed with the service provider.
If you believe that any information we are holding on you is incorrect or incomplete, please write to simply COLLECT, Belgrade Business Centre, Denington Road, Wellingborough, NN8 2QH or via email firstname.lastname@example.org.
If you would like further information relating to your rights and if you believe your data protection has been infringed upon we advise you to contact the ICO at this address ico.org.uk.
When applying to set up an account with Simply COLLECT the information you have provided maybe provided agents, subcontractors, and fiscal partners (if any) and as such may include supervisory organisations such as the FCA (Financial Conduct Authority), credit reference agencies, and fraud prevention agencies to determine your ability to make payments.
Additionally, the data supplied as a client may be used to inform your end customer whom payment is being collected from and for end customers your data may be passed to the service provider for whom you are making a payment too.
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default, some social media platforms shorten lengthy URLs [web addresses].
Users are advised to take caution and good judgement before clicking any shortened URLs published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.
It is possible to switch off cookies by amending your browser settings. Turning cookies off may result in a loss of functionality when using our main website.
Disclosure of your information
The information provided by both our clients and the end customer may be disclosed to third parties such as our banking partners, fraud prevention agencies etc if we are under a legal obligation to do so.
Contact & Communication
Users contacting our website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 2018 and the UK General Data Protection Regulation. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products/services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process.
Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.
This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through the prior written or verbal agreement with the user.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 2018 and the UK General Data Protection Regulation. No personal details are passed on to third parties nor shared with companies/people outside of the company that operates this website.
Under the Data Protection Act 2018 and the UK General Data Protection Regulation, you may request a copy of personal information held about you by this website’s email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include (but not limited to); the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity.
This information is used to refine future email campaigns and supply the user with more relevant content based on their activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.
Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text/banner/image links to other websites.
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should, therefore, note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Communication, engagement, and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account..
Resources & Further Information
• Data Protection Act of 2018
• UK General Data Protection Regulation
• Privacy and Electronic Communications Regulations 2003
• Privacy and Electronic Communications Regulations 2003 – The Guide
Simply COLLECT may make changes and update this policy at any time. We would recommend visiting this site to look for any updates.