We processed direct debits using a simple DD processor but there was no way of controlling the cancellation or default process. We needed more control but didn’t want to engage the manpower to process these fees. I really wanted a team to deal with the admin required to process the membership transactions and do with a high level of customer service.
We were growing and expanding all the time, once we expanded to the second facility we knew that keeping on top of the direct debit side of the admin would be super important to our survival. That was the main goal in engaging SimplyCOLLECT.
SimplyCOLLECT do exactly what they say they will do. Collect your dues in a simple, direct and easy fashion that makes a positive impact on the business and the student.